Should i buy from A Retail shop or an Internet seller? The Pros... & Cons. What do you gain from an Independent High Street Retailer Personal service… Product assembled and safety checked before Purchase. Car seat suitability Car seat safety check Certificate of car seat installation. Full after sales backup, product and servicing Friendly trained staff offering Expert advice. Loner pushchair if required. The ability to touch feel and see the products, Full demonstration Guaranteed relevant European safety standards However you will pay the correct recommended retail price. What you gain from internet seller Cheaper products The comfort of shopping in your home and delivery to your door. Assembling the product Little to poor after sales service Cost of return to the Internet seller NO car seat safety checks. NO facilities to try before you buy NO certificates for car seat fitting NO legal redress. Eventually the loss of High Street Retailers, leading to, Loss of choice of product Increased prices due to lack of competition…... Are you being offered good sound advice from the internet seller? Internet sellers often advise to potential customers to go to their local retailer for a demonstration, to look, feel and touch the product The general public believe that after purchasing a product from the internet that there is an entitlement to return to a High Street Retailer when a problem arises. The warranty of any product is with the company it as purchased from, NO High Street Retail outlet will take responsibility of any warranty purchased from elsewhere. The only redress when a problem arises with any product purchased on the internet is with the internet seller, this will cost the purchaser transport costs, it will also leave the purchaser without that product for a period of 14 days plus Questions that you should ask What happen if something goes wrong! Wrong colour, style. Make! You will have to pay the postage to return the Goods…. Even if they are damaged Can you expect the local retailer to honour the warrantees… NO….. The local retailer is not obliged to honour the internet warranty as the contract is with the internet seller. The only redress is with the internet seller or manufacturer This cost time, money and often very frustrating Purchasing a car seat on the internet
Questions.
Is it the correct car seat for my car, and my needs.! Can you try before you buy….NO! Postage cost to return goods. WHO WILL FIT MY CAR SEAT. NO HIGH STREET RETAIL OUTLET WILL FIT ANY CAR SEAT YOU PURCHASED ELSE WHERE….. What happens if the car seat is not compatible with my car can I return the item to the internet seller… YES…. But it will cost you the postage which will not be refunded by the inter seller. Please remember to ask lots of questions about anything you are buying You are the one with the money at the end of the day. |